The International Rescue Committee (IRC) helps people whose lives are affected by conflict and disaster by providing important resources to help rebuild their livelihood. IRC requested Mixte’s help to improve its ability to build existing and future partnerships. From resettlement services to hunger relief agencies, Mixte knows these relationships matter in getting better help to people who need it. We conducted a statewide communications assessment focusing on efforts in San Diego, Los Angeles, Sacramento, and Oakland – what’s working and what’s not? From there, we drew a roadmap to organize their partnership information, recommend ways to improve their approach to partnerships, and create a system that identifies priority partnerships. Our discovery process took many steps but at the center of it all was listening and learning the ins and outs of IRC – an approach we take with all our clients.