HELLO! NICE TO MEET YOU

We’re a community-driven communications agency for changemakers, powered by social justice. We’re a small, mighty, diverse and fully remote team that believes we can use our communications expertise to make a difference in our communities. Although this is a remote position, for this role, we’re looking to build our team in the San Diego or San Francisco Bay areas only.

COMPENSATION & CULTURE

Salary for all account supervisors is set at $84,000.
We offer these outrageously awesome benefits, a four-day work week and a paid winter break between Dec 25 and New Years.

A LITTLE ABOUT US

Mixte is committed to an equitable hiring process and building teams where people of all identities and backgrounds are welcome, included and respected (see our employee video). We encourage candidates to apply who are from BIPOC and LGBTQIA+ communities, as well as folks who are from, or who have experience working, in social justice communities.
Our core values drive everything we do – from the clients we work with to the way we operate as a team. We don’t advertise on Meta platforms, as it actively goes against our values, and we partner with organizations to offer paid job training to the communities that they serve.
We support every employee through professional development courses mapped to a customized 23-step proprietary program at Mixte.

A LITTLE ABOUT YOU

You’re located in San Diego or the San Francisco Bay Area.
You are dedicated to social justice and health equity – both in your local community and broader – and you get fired up reading the news.
You understand the power of strategic, long-term communications to build trusting audiences and drive them to action, which leads to real change.
You have already climbed the corporate ladder, or don’t care about the ladder at all, and you’re looking to put your significant experience to work in creating lasting change.
Your experience working for other employers – both the good and the bad – has allowed you to crystallize exactly what you’re looking for in your next career, and you won’t sacrifice that vision for any job.
You consider yourself a team player who knows how to think creatively to manage all of the moving pieces of a project to ensure the delivery of high-quality results.
You have high levels of emotional intelligence and love building relationships with people.
You’re inspired by the idea of being a part of a small and nimble team where everyone has the opportunity to collaborate and surface ideas without the bureaucracy of larger companies.
You’re excited by – and have tremendous experience in – remote work, and you know that the perks to enjoy your life far outweigh the challenges in doing good work.

YOUR ROLE

As Account Supervisor at Mixte, you are responsible for coming up with strategic, creative ideas for client accounts and then breaking down, planning, organizing, and directing the completion of those specific projects for about eight clients.

In your role, you will ensure deliverables are on time, on budget, and within scope. Organizing exclusively in Asana, you will translate client meeting notes, emails, strategic plans and other requests into action items with strategic guidance, and hold the creative teams accountable to meeting deadlines. You will communicate via email, Slack and virtual meetings with internal teams and clients using a “yes, and” framework while also collaborating with and bringing any red flags to the attention of the Directors of Communications and your manager, the Director of Operations.

LEADERSHIP

Build trust and long-term, collaborative relationships with clients.
Work closely and act as strategic thought partner in collaboration with Communications Director on each client account
Comfortable managing up to hold teammates at all levels of company accountable to timelines and needs
Plan, coordinate and oversee a wide variety of tasks with cross-functional teams ensuring all targets and requirements are met and completed on schedule and within budget.
Manage workloads and utilization for a multidisciplinary creative team, facilitating collaboration and creatively solving inefficiencies to gain consensus and complete a project.
Ensure all projects are carried out as smoothly as possible and are delivered on time without taking anything away from quality.
Prioritize which tasks are most important based on the size, scope and timeliness of each task while keeping long-term milestones in sight.
Determine which employee is best suited for which task and think ahead of the project needs to ensure staff have capacity to complete a project to the best of their ability.
Exceptional decision-making, organizational skills, attention to detail and a strong sense of urgency and follow-through.

CREATIVE WORK

Implement theories of project management in Asana to ensure all team members and clients understand the flow and expectations for client and company work.
Work with directors to develop marketing strategy then map out the tasks required to implement that vision.
Develop and manage complex project timelines, workloads, and deliverables to ensure projects are delivered on-time and on-brief.
Monitor and track all moving parts and players involved to pull off a successful campaign while working in a remote environment.
Collaborate with Mixte strategists to develop stellar work for clients by pushing the creative envelope, hitting high quality standards, and ensuring creative moves the needle on social justice issues.
Review and assess incoming requests and briefs and request additional information as needed.
Schedule, lead and document meetings with creative teams and clients, tracking project progress against goals, objectives and timelines.
Analyze data and marketing trends to generate content concepts and creative ideas for clients.
Work with the Director of Operations to ensure the company’s implementation and quality assurance of company-wide collaboration tools such as Asana, Slack, Harvest and Google Workspace
Consume daily news and come fired up with ideas to improve client work.

BUSINESS GROWTH

Cultivate and earn new business for the company by developing proposals and reaching outreach goals designed for each Account Supervisor.

REQUIREMENTS

This role requires that you are established and located in either San Diego or the San Francisco Bay Area. Don’t meet every one of our other requirements but have most? No problem. Studies show that women and people of color are less likely to apply to jobs unless they do, so we encourage you to apply anyway.

Based in either San Diego or the San Francisco Bay Area
Experience managing accounts at a communications agency required
Experience acting as the liaison between clients and creative departments
7+ years of project management experience in creative services, advertising, or marketing and a strong understanding of trends in the industry
Previous experience and comfort working 100% remotely
History with project management tools, including Asana, Slack and Google Workspace
Strong comprehension of workflows for PR, digital content creation and graphic design
Ability to juggle multiple projects at once in a fast-paced, results-oriented environment
Organized individual who excels in project planning, scheduling and issue resolution
Excellent communication, interpersonal, customer service and presentation skills
Resourceful self-starter who is comfortable with ambiguity
Multilingual, Spanish, Arabic, Chinese or Vietnamese preferred

Mixte is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. Accordingly, if reasonable accommodations are required to fully participate in the application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please let us know in a manner in which you are comfortable.

READY TO APPLY?

Please send your resume to hiring@gomixte.com with the subject line: “Your Next Account Supervisor,” and include a 30-second video that shows us why you should be our next Account Supervisor. You do not need to be in the video. Be specific. Be creative. Be yourself.

Everything we do is guided by our values and our pursuit of justice for all people. That includes how we hire. If you choose to apply, here’s what you can expect from the hiring process.

No phone calls, please. We will begin reviewing applications immediately, and will keep our search open until we find the right candidate.